Name: Derrick van den Berg
Nickname: Berg or Deeda by my children
Eagers Automotive Start Date: June 2018

What customer service means to me:
Customer service is an experience. It’s about creating a lasting impression or experience that will stay with the customer for years to come. Vehicles have long been linked with emotion – Excellent customer service is about maximising the positive emotions and feelings the arise from the vehicle purchase and service experience.

If you could only choose one song to play every time you walked into a room for the rest of your life, what would it be?
Jimi Hendrix – Voodoo Chile “I stand up next to a mountain, and I chop it down with the edge of my hand’ to me this says that your only limitation in life is how far you can stretch your imagination.

What would your pet say about you if we ask for a reference?
We have a Ragdoll cat. If asked for a reference, she’d likely note that I talk to her like she’s a human, disturb her sleep for pats too often and spend a lot of time trying to get her to chase her toy mouse. She’ll also state that I spend a lot of time carrying her around despite being perfectly capable herself.

What’s your hidden talent?
I spent a lot of my life playing music be it Guitar or Drums. To unwind I spend my time playing blues guitar improvisation and riffing over quality music from all decades.