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Eagers Automotive

Assistant Service Manager

Glenfield

Job description

North Harbour Ford is part of Eagers Automotive, the largest Dealer Network in Australasia. As one of New Zealand's premier dealerships we have a long-standing history of serving a massive client base. We provide exceptional service to our customers at all levels of our business from sales to servicing, while providing our customers with the best experience possible.

North Harbour Ford has an exciting opportunity for a motivated and energetic Assistant Service Manager to join our team in Glenfield.

With the Automotive Industry in its biggest transformation period seen in years, this critical role, in liaison with the Service Manager, is a hands-on role in our service department where you will be required to lead a great team of Service Advisors to drive an exceptional customer experience, key productivity KPI's and ensuring all customer requests are completed to the high standards that we aim for.

As an up-and-coming proven leader, you will be able to demonstrate the ability to supervise a busy team, offer exceptional problem-solving / troubleshooting skills, combined with the ability to balance the demands of a dynamic environment.

The successful applicant will have:

  • Experience as an Advisor (5+ years' experience) or Assistant Service Manager
  • Full clean driver's license & able to drive manual vehicles
  • Confident decision-making and leadership abilities
  • Strong interpersonal and communication skills
  • Ability to delegate
  • Exceptional organisational & time management skills
  • Skills to lead a team and be highly motivated
  • A strong team focus especially on health and safety
  • Positive work ethic
  • Proven Customer experience and people skills

What is on Offer:

  • Competitive remuneration package with monthly KPI bonuses
  • Company vehicle + fuel card + mobile phone
  • Discounted Southern Cross Health Insurance, access to Telus Health Employee Assistant Programme, plus Eagers Automotive Maternity Support scheme
  • Staff discounts across all automotive products - new and used vehicles, parts, service and tyres
  • Discounts and benefits across gyms, suppliers, and more
  • Emerging and Advanced Leaders programs
  • Reward & Recognition programs
  • Opportunity for career progression within the largest automotive group in Australasia

Eagers Automotive is a part of Australasia’s largest and most dynamic automotive retailer, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands priding ourselves of delivering an exceptional guest experience.

To join the team here at North Harbour Ford, APPLY NOW!

PASSION - INTEGRITY - INCLUSIVENESS - OWNERS MINDSET - AGILITY

Eagers Automotive is an equal opportunities employer that encourages diversity in the workplace. Applicants for this position must have NZ residency or a valid NZ work visa. Must have a clean driver's licence.

HR Manager Contact

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