Eagers Automotive

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Warranty Administrator - North Harbour Ford Service Department


North Harbour Ford’s Hillside Road Glenfield Service Department is the largest Ford dedicated workshop in Australasia and a flagship store for the brand. No two days are the same in this fast paced, customer focused environment.

We pride ourselves on an outstanding team culture, which has been instrumental in North Harbour Ford winning the Ford President’s award for three consecutive years!

As we strive to provide the best customer experience across all levels of the dealership, we are looking for a dedicated and customer focused Warranty Administrator to join our team.

The successful candidate must have/be :

  • Excellent customer service and communication skills
  • Energetic and motivated in all aspects with a positive attitude
  • The ability to work with computers and have an excellent phone manner
  • Process warranty repairs using information provided on repair orders and using manufacturer's technical systems
  • Capable of working autonomously and as part of a team
  • Experience preferred but not essential

Benefits of working at North Harbour Ford

  • A fantastic team environment
  • A long standing client base
  • Massive personal and professional growth potential

You will have access to wide-ranging and ongoing training, learning and development opportunities and a supportive fun work environment.

At North Harbour Ford we have a track record of success. Nonetheless, we’re constantly looking for continued growth on our journey from good to GREAT.

  • The successful candidate will be happy with a job well done, but never satisfied as we continue to innovate and positively push the boundaries of what good service looks like.