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Mike Falanitule | Service Advisor
Mike Falanitule is our wonderful Auckland Motors Mitsubishi Service Advisor. He has very much enjoyed his time with Mitsubishi over the years, where he has transitioned through different roles. He started with the brand back in 1979 in the workshop at Kirk Motors Manurewa. From there he progressed to Workshop Foreman, before becoming a Service Advisor. Mike is well known for his great commitment to his customers, who have a lot of love and appreciation for him.
Mike believes that treating all customers as friends helps to convey effective customer service. A key part of his role is to ensure that he is meeting his customer’s needs and expectations.
Mike enjoys the friendly atmosphere of his role, and says he appreciates the fact that he is still able to laugh at the end of a long day. He believes that “all bad things that happened that day couldn’t have been that bad!” In his spare time Mike loves to relax at home with a beer watching tv or getting out on the water fishing. He enjoys watching rugby, with his favourite sports team being the All Blacks.
We are very grateful to have Mike on our Service Team; he shows commitment and passion in his role each day and continues to ensure each customer is well looked after.